Personal Import of Wockhardt UK Ltd bovine insulins into Canada

This guide has been written to help you if you have not been able to find a suitable replacement for Iletin® 1 in Canada and wish to obtain beef insulin from Wockhardt UK.

Although Wockhardt UK’s bovine insulins have been approved and used in the United Kingdom and other countries for the last 25 years, they are not yet approved for use in Canada. Therefore, Wockhardt UK cannot supply insulin to you as a resident of Canada until you have received permission from the relevant Canadian authorities to bring the insulin into Canada.

This is what to do:

1. A letter of authorisation must be obtained by your doctor, from the following authority:

SPECIAL ACCESS PROGRAMME
HEALTH CANADA
THERAPEUTIC PRODUCTS DIRECTORATE
FINANCE BUILDING
2ND FLOOR
PL 0202C1
TUNNEY'S PASTURE
OTTAWA
ONTARIO
K1A 1B9

CONTACT THE DIRECTOR AT TEL - 613 941 2108 OR FAX - 613 941 3194

2. Health Canada will send a copy of the authorisation direct to your doctor and a copy to Wockhardt UK Ltd.

3. When your doctor receives this he or she should complete an order form (pdf) and return it to Wockhardt UK. Alternatively the order form is available upon request from our Export Department.

4. Your doctor must also provide a letter, which includes an undertaking for him/her to report to the company any adverse drug reactions, which he/she determines, are associated with Hypurin insulin.

Please send the above (fax or post) to:

Export Department
Wockhardt UK Ltd
Ash Road North
Wrexham Industrial Estate
Wrexham, LL13 9UF
United Kingdom

Telephone Number: + 44 1978 669201 or + 44 1978 669275
Fax Number: + 44 1978 661262
Email: export@wockhardt.co.uk

Please note that Wockhardt UK cannot supply you with insulin without these documents. Wockhardt UK Ltd can take no responsibility for delay, loss, damage or improper storage of your insulin in transit. However, we will do our best to ensure your get the insulin you need.

For the benefit of diabetics living in Canada Wockhardt UK has provided the following TOLL FREE NUMBERS:-

011 800 667 55555 or 011 800 277 42762.

If you need information about the supply of insulin products, please ask for the Export Department. The Drug Safety & Information Department will provide technical information.